Proceeding to use the website will indicate your acceptance of the following terms and conditions. If you wish to use any services produced online now or in the future, you are also subject to the applicable terms. We reserve the right to change the website and these terms and conditions from time to time without notice to you, and your continued use of the website indicates your continued acceptance of the terms and conditions as modified.
Our aim is to ensure you get the best delivery service possible. Unfortunately, things do not always go to plan and factors, such as traffic conditions and weather, may occasionally prevent us, or our Restaurant Partners from achieving our targets in this regard. We will do our best to ensure that your meal is delivered by the time specified in the email and webpage. The timing of your order is determined by considering the number of orders and the circumstances being faced by the restaurant at that time.
Any refunds authorised by management will be processed through the restaurants EPOS or will be refunded through the merchant gateway provider. Refunded sums must be returned to the originating card and should be returned within 72 hours, times may vary depending on your bank.
Challenge 25: be prepared to show proof of ID for any alcohol purchases. If you do not have proof of ID and our staff cannot verify that you are of age you will be refused service and NOT be refunded for your purchase.
We apologise but it is not possible to amend or cancel orders once placed, if there is an issue with an order you have placed please contact our restaurant on 01324 472 977